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Patient Services

Patient Transportation Coordination

Transport Should Not Be the Reason Care Stops

For patients recovering from an accident, getting to an appointment is a genuine obstacle. Missed visits interrupt treatment, weaken the clinical record and slow the case behind it.

VeyrionHealth coordinates transportation through third-party services such as Uber on behalf of eligible patients. We do not operate transportation services and are not affiliated with, endorsed by, or a partner of Uber.

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Eligible PIP / MVA patient

Transport coordination

PickupProvider location
  1. Ride coordinatedThrough services such as Uber
  2. Patient remindedAhead of pickup
  3. Pickup confirmedEn route to appointment
  4. Appointment attendedTreatment continuity kept

VeyrionHealth coordinates rides through third-party services. We do not operate transportation services.

Key benefits

What this changes for your practice

For eligible PIP and MVA patients, we coordinate transportation to and from appointments — arranging the ride through services such as Uber, reminding the patient, and tracking it through to arrival.

  • Treatment continuity

    Patients who would otherwise miss appointments attend them, keeping the treatment plan intact.

  • Fewer gaps in the record

    Consistent attendance produces a cleaner clinical and case record for everyone relying on it.

  • Coordination your staff does not absorb

    Booking, reminding and tracking rides is handled outside your front desk's day.

What we handle

Everything included in patient transportation

The full scope of work we take ownership of — agreed with your team during onboarding and adjusted as your needs change.
  • Transportation request coordination
  • Ride coordination through services such as Uber
  • Pickup and drop-off coordination
  • Transportation reminders
  • Appointment-based transportation
  • Patient communication
  • Transportation tracking

How it works

The workflow, step by step

A defined, repeatable process — so you always know where a piece of work is and who has it.

  1. Eligibility & request

    We confirm the patient qualifies under the relevant PIP/MVA arrangement and capture the appointment detail.

  2. Ride coordination

    Transport is arranged through services such as Uber for the required pickup and drop-off.

  3. Patient reminder

    The patient is reminded ahead of the appointment with the transport details confirmed.

  4. Tracking

    The ride is tracked through to the appointment, with rebooking handled if plans change.

Why it matters

A missed appointment is rarely a lack of willingness. Removing the transport obstacle keeps patients in treatment and keeps the clinical record continuous.

Discuss patient transportation

Connected workflow

Departments this one works with

Information moves between these teams as a matter of routine — which is what makes running them inside one organisation worth doing.
All departments
Next step

Ready to hand off patient transportation?

Tell us about your practice and current workflow. We'll outline what support would look like and which engagement model fits.

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