Attorney Backend & Virtual Paralegal Support
Backend Operations for Personal Injury Firms
We provide comprehensive case management and administrative support services for personal injury law firms. Our objective is to streamline case handling, ensure accurate documentation, and assist in preparing files for successful claim resolution and demand submission.
Backend operational and administrative support for law firms and personal injury attorneys. VeyrionHealth does not provide legal representation or legal advice.
Case file
Four parallel workstreams
- 4 open
Insurance
Coverage · limits · adjusters
- 2 pending
Client
Intake · follow-up · documents
- 7 tracked
Records & bills
Requested · tracked · organised
- 3 active
LOP & providers
Coordination · treatment tracking
Why it works
The same organization runs the provider-side departments, so records and LOP coordination are not a foreign language.
Administrative support only. Illustrative — no case content shown.
Key benefits
What this changes for your practice
Attorney time returns to legal work
Follow-up, intake and document chasing move to a team whose job that is.
Files stay complete
Records, bills and correspondence are tracked continuously rather than assembled in a rush.
Healthcare fluency built in
The same organization understands the provider side, so record and LOP coordination is not a foreign language.
What we handle
Everything included in attorney backend support
- Case intake & documentation
- Medical & legal documentation
- Insurance claims management
- Liability investigation
- Medical coordination
- Property damage assistance
- Records & billing management
- Demand preparation support
- Case management updates
In detail
The full scope, broken down
Case Intake & Documentation
Collecting and organizing client information; creating and maintaining case files.
- Client intake
- Case file creation & maintenance
- Accident information
- Medical provider information
- Client follow-ups
- Missing documentation
- Case management updates
- Client communication
Medical & Legal Documentation
Preparing LOPs and LORs, and receiving and processing LOAs.
- Letters of Protection (LOPs)
- Letters of Representation/Request (LORs)
- Letters of Authorization (LOAs)
- Provider communication
- Treatment tracking
- Medical bill coordination
- Document collection coordination
Insurance Claims Management
Filing claims with insurance companies and monitoring status and follow-ups.
- Policy information
- Coverage verification
- Claim filing
- Claim information
- Claim status monitoring
- Adjuster follow-ups
- Policy-limit information
- Insurance correspondence
Liability Investigation
Identifying and verifying liable parties and gathering supporting evidence.
- Liable-party identification
- Liable-party verification
- Accident evidence gathering
- Documentation review
- Attorney liability-prep support
Medical Coordination
Scheduling appointments and coordinating treatment with healthcare providers.
- Medical appointment scheduling
- Provider treatment coordination
- Client care assistance
- Treatment progress tracking
Property Damage Assistance
Coordinating vehicle inspections and repair estimates for damaged vehicles.
- Vehicle damage inspections
- Repair estimate coordination
- Rental vehicle arrangements
- Property damage documentation
Records & Billing Management
Requesting medical records and bills and maintaining accurate billing records.
- Medical record requests
- Medical bill requests
- Provider follow-ups
- Record tracking
- Medical chronology
- Bill organization
- Outstanding balance tracking
- Case documentation
Demand Preparation Support
Compiling records, bills and evidence into a complete, demand-ready file.
- Records, bills & evidence compilation
- Settlement documentation organization
- Case summary preparation
- Demand-ready file review
How it works
The workflow, step by step
Case onboarding
We take on the agreed case scope, systems access and communication protocols with your firm.
Insurance, liability & client workstreams
Coverage, policy limits and claim status are pursued; liability is investigated; client intake and follow-up run in parallel.
Medical, property & records coordination
Medical appointments and treatment are coordinated, property damage is tracked, and records and bills are requested and tracked; LOPs, LORs and LOAs are coordinated with treating providers.
Documentation, updates & demand prep
The file is kept current in your case management system, with records, bills and evidence compiled into a demand-ready package for attorney review.
We are committed to providing efficient, accurate, and professional case management support to assist personal injury law firms in maximizing operational efficiency and maintaining organized, demand-ready case files.
Connected workflow
Departments this one works with
PIP / MVA / NF / WC & LOP Services
Dedicated support for patients involved in motor vehicle accidents and personal injury cases — verification, claim information, LOP coordination and attorney communication.
Learn moreMedico-Legal Support
Narrative report support, medical chronologies, record and bill organization, life care plan support, IME administrative support and rebuttal preparation support.
Learn moreMedical Records Management
Retrieval, tracking, organization and distribution of records — the information bridge that keeps billing, authorization, clinical and legal teams working from the same file.
Learn more
Ready to hand off attorney backend support?
Tell us about your practice and current workflow. We'll outline what support would look like and which engagement model fits.